1. Faith & Integrity
Do the right thing — always.
- Be honest and trustworthy
- Keep your word
- Act with consistency and character
- Treat others the way you would want your own family treated
“Simply let your ‘Yes’ be ‘Yes,’ and your ‘No,’ ‘No.’” — Matthew 5:37
3. Serve Others Above All Else
Improve someone’s life every day.
- Serve the customer first
- Look for ways to improve lives
- Lead with compassion
- Be solution-oriented
“For even the Son of Man did not come to be served, but to serve.” — Mark 10:45
5. Respect & Professionalism
Build people up.
- Use clean and respectful language
- Communicate with kindness
- Never tear others down
- Represent Sunshine Plumbing with pride
“Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up.” — Ephesians 4:29
7. Humility & Growth
Stay teachable.
- Stay open to learning
- Receive feedback with humility
- Celebrate team success
- Focus on continuous improvement
“Whoever humbles himself will be exalted.” — Matthew 23:12
2. Family First
Treat everyone like family.
- Respect everyone
- Put people before profits
- Support one another
- Care for customers like we would our own grandmother
“Let us not love with words or speech but with actions and in truth.” — 1 John 3:18
4. Excellence Through Hard Work
Give your best in everything you do.
- Show up and follow through
- Take accountability
- Maintain professionalism
- Strive to be better every day
- Stay hungry for growth and achievement
“Whatever you do, work at it with all your heart.” — Colossians 3:23
6. Accountability & Dependability
Do what you said you would do.
- Be accountable for your actions
- Follow through completely
- Take responsibility without excuses
- Be someone others can count on
Definition of Accountability: Doing what you said you would do, as you said, when you said you would do it. Period.